Terms and Conditions

Terms and Conditions for the Sale of Products

Overview:

These terms and conditions apply to the sale of items ordered from Arabic Watch Mods.

Product Details:

Products are accurately described on our website/catalog. We encourage customers to review product details and specifications prior to purchase. Arabic Watch Mods specializes in custom watches equipped with NH automatic movements by Seiko. Each watch is assembled with premium customized parts, including a unique dial and case. Note that while Seiko manufactures the movements, these are modified watches and not official Seiko products. Arabic Watch Mods has no affiliations with any watch brands.

Sales Agreement:

Once a product is delivered and accepted by the customer, it cannot be returned if damaged. Customers must inspect the product upon delivery and report any damages to the delivery personnel. Returns for exchanges are only accepted if the product remains in its original packaging and condition.

Delivery and Inspection Protocol:

Customers should inspect the product for visible damages upon delivery. If any damage is found, they should refuse the product and notify our customer service immediately for assistance.

About Our Watches:

Please note that you are purchasing a handmade, bespoke item, built to order. Consequently, we do not accept returns or refunds unless the product is faulty or damaged upon arrival. Time Piece Mods is an independent entity with no affiliation to Seiko Watch Corporation or any other watch brands, despite using authentic Seiko movements in our products.

Reporting Damages:

Any damages must be reported within 14 days of delivery by contacting our customer service at INFO@ARABICWATCHES.CO.UK. Failure to do so within this timeframe will result in denial of any return requests.

Warranty for Damaged Products:

Products that are damaged and accepted by the customer are not covered under warranty. The customer acknowledges that the product is sold "as is," and any post-acceptance damages are the customer’s responsibility.

Return Policy:

Arabic Watch Mods reserves the right to refuse returns of damaged products not reported within the specified time frame or if the damage is due to customer mishandling, misuse, or neglect.

Refund Policy:

Refunds will not be issued for damaged products accepted by the customer upon delivery. Refunds may be considered in line with our general refund policy for products that meet the return criteria outlined in our refund policy document.

Limitation of Liability:

Arabic Watch Mods is not liable for any direct, indirect, incidental, or consequential damages or losses incurred by the customer arising from the use or inability to use the product.

Governing Law:

These terms and conditions are governed by the laws of the United Kingdom. Any disputes arising from the sale of the product will be resolved through arbitration per the rules, with arbitrator(s) judgment entered in any court with jurisdiction.

Contact Information:

For any questions or concerns regarding these terms and conditions, please contact us at INFO@ARABICWATCHES.CO.UK

By completing a purchase, the customer acknowledges and agrees to these terms and conditions. Arabic Watch Mods reserves the right to update or modify these terms and conditions at any time without prior notice. Customers should periodically review the terms and conditions for any changes.

Effective Date: [1/01/2024]